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Case Studies

Case Studies

Booker Premier

Mr and Mrs M – North West EnglandBooker Premier, Commercial Plus
We were initially asked to help this customer with an issue to do with their lease which had run out two years previously. When we visited the store, Mrs M. asked about how they might go about developing their store so we introduced her to the NFRN shop development team, the Booker symbol group and a local shopfitter. We contacted the landlord and negotiated a new twenty year lease as well as putting the necessary documentation in place for the permission for the refit. Mrs M. said “The landlord hadn’t been in touch about the lease so we really weren’t sure what to do. We knew also that we wanted to develop the store if we could get the new lease sorted and Commercial Plus co-ordinated everything. We were surprised how quickly and smoothly it all got sorted out and we have been delighted with the results”

WH Smith Local

Mr. D – London

This customer decided to join the WH Smith Local franchise. We arranged finance for the refit and also dealt with his landlord in obtaining a licence for alteration to allow the work to proceed. The customer had a fractious relationship with the landlord in the past but using a very commonsense approach, we were able to complete negotiations with landlord with no problems at all. Mr D commented “Commercial Plus provided a fantastic service in dealing with the whole project for me. I was worried about speaking to the landlord about getting the work done but I needn’t have been concerned at all as they took care of everything for me”

Parfetts Go Local

Mr. P – West Yorkshire20160331_091536

Mr P and his wife decided they wanted to redevelop his store and join the Parfetts Go Local symbol group.  Commercial Plus co-ordinated the work by meeting the landlord and shop fitter on site and also overseeing the planning permission required for the installation of new condensing units at the rear of the store and also illuminated signage at the front of the store. Mr. P was delighted with the results and commented “I was very impressed with Commercial Plus. They offer a complete service that covers all of the bases when it comes to store development and I am so pleased that Parfetts introduced us to them”

Post Office

Mrs E – Wirral

Commercial Plus has worked with this customer on several occasions. They had the opportunity to purchase the convenience store next to their post office and bring the two stores together. We liaised with the seller and also the landlord regarding the refit and also oversaw the planning permission required. We also arranged finance to fund the refit of the new larger store. Mrs. E stated “This was a very big project for us to undertake and we were extremely glad we had Barry Frost on board through the whole process. It wasn’t completely stress free but I can’t imagine what it would have been like without Commercial Plus”


Miss J – East Anglia

Our Managing Director Barry Frost was approached by this customer whilst giving a presentation at a trade show. She said she wanted to fulfil a lifetime’s ambition to run her own small cafe local to her but didn’t know how to deal with the property side of things. Once she had identified a suitable site, Barry visited the premises and negotiated on the terms of a new lease with the agent. A solicitor on our panel completed the conveyancing and the whole process was overseen by Barry to completion. Miss J was delighted. “I was confident that I had found a good site but I so nervous about the property side of things and it was great to bump into Barry at the trade show. He took care of everything and I know he is always on the end of the phone if I need help and advice in the future”


Mr R – Cheshire

This customer was referred to us by another retailer we had worked for. He was re-establishing a specialist men’s salon after spending some time working abroad. We helped find a suitable site in the geographical location he wanted and we carried out all of the negotiations for him. We also introduced him to a relationship manager from the bank that we thought would be most suitable and we also introduced him to one of our preferred accountants and solicitors. The salon opened just three weeks after we commended negotiations. Mr R stated. “I was amazed how the people at Commercial Plus were able to sort every aspect of what I needed to do to get up and running. That left me to concentrate on planning how the salon was going to look. Delighted with the service I received”

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